Shipping Policy
Thank you for shopping with The Redeemed Say So. Each item in our store is made especially for you after your order is placed. Because our products are custom printed through our production partner, Printify, please allow time for both production and shipping.
Order Processing & Production Time
Most orders are sent into production shortly after they are placed. Production typically takes 2–7 business days, depending on the product, order size, product availability, print provider, and seasonal order volume.
Please note that production time is separate from shipping time.
Shipping Timeframes
Once your order has been produced and shipped, delivery time will depend on the shipping method, carrier, destination, and any carrier delays.
Estimated shipping times may include:
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Economy Shipping: approximately 4–8 business days within the United States, when available
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Standard Shipping: approximately 2–5 business days within the United States for most print providers
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International Shipping: timing varies by destination and may take longer due to customs processing, carrier delays, or local delivery conditions
Delivery estimates are not guaranteed. Shipping carriers may experience delays due to weather, holidays, high shipping volume, customs, or other circumstances outside of our control.
Shipping Rates
Shipping charges are calculated based on the product type, destination, shipping method, and print provider. If multiple items are ordered, shipping may vary depending on whether the items are fulfilled by the same print provider or shipped separately.
Final shipping costs will be shown at checkout before payment is completed.
Tracking Information
Once your order ships, you will receive tracking information by email when available. Tracking updates may take a few business days to appear after the carrier receives the package.
For domestic shipments, tracking updates may take up to 5 business days to appear. For international shipments, tracking updates may take up to 7 business days to appear.
Multiple Shipments
Because some items may be produced by different print providers or require different packaging, items in the same order may arrive in separate packages and may have separate tracking numbers.
Address Accuracy
Please make sure your shipping address is complete and correct before placing your order. We are not responsible for orders shipped to an incorrect or incomplete address provided at checkout.
If you notice an address error after placing your order, please contact us immediately at contactus@theredeemedsayso.com. We will do our best to request an update before production begins, but address changes are not guaranteed once an order has entered production or shipped.
If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply to reship the order.
Lost or Delayed Packages
Once an order is handed to the shipping carrier, delivery is managed by the carrier. We are not responsible for carrier delays, but we will do our best to help you investigate any shipping issue.
If your order appears to be lost, please contact us at contactus@theredeemedsayso.com with your order number and tracking information.
A package may be considered lost if it has not been delivered within:
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30 calendar days for domestic U.S. orders or regional EU orders
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45 calendar days for international orders
Lost package claims must be reported promptly so we can review the issue with our production partner.
Packages Marked Delivered
If tracking shows that your package was delivered but you have not received it, please first check around your delivery area, with household members, neighbors, your local post office, or the shipping carrier.
We are unable to guarantee replacements or refunds for packages marked as delivered, but we will review each situation carefully and assist where possible.
International Orders
International customers are responsible for any customs fees, import taxes, duties, or local charges required by their country. These charges are not included in our product or shipping prices and are the customer’s responsibility.
International delivery times may vary due to customs processing and local carrier delays.
Questions
For shipping questions, please contact us at:
The Redeemed Say So
Email: contactus@theredeemedsayso.com
Please include your order number so we can assist you as quickly as possible.
